Document Management Specialist

Towson, MD
Full Time
Mid Level

Job description

  • Perform system upgrades, patches, and installations to ensure the system is up to date and running smoothly
  • Monitor system performance, troubleshoot issues, and provide technical support to end users
  • Collaborate with cross-functional teams to define system workflows, permissions, and security settings
  • Develop and implement system enhancements to improve efficiency and user experience
  • Document Management and Workflow: Design, build, and maintain document management workflows using OnBase and other document management tools and features
  • Collaborate with stakeholders to analyze existing business processes and identify opportunities for automation and optimization
  • Create and manage document types, templates, and metadata to ensure accurate indexing and retrieval of documents
  • Monitor workflow queues, troubleshoot issues, and provide end-user support for workflow-related inquiries
  • Develop and deliver user training programs to promote effective utilization of the OnBase system
  • Experience with the OnBase platform is required

Job Type: Full-time

Salary: $70,000.00 - $80,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Towson, MD: Reliably commute or planning to relocate before starting work (Required)


  • Bachelor's (Required)


  • Documentation review: 4 years (Required)
  • Medical documentation: 3 years (Preferred)
  • OnBase: 3 years (Required)

Work Location: In person


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