Conflicts & Intake Specialist (Partially Remote)

Irvinie, CA
Full Time
Mid Level
This position allows for 3 days per week remote / work from home after training.
Salary: $60,000 - 80,000/year
Responsibilities include:
  • Being the first point of contact for all incoming prospective client leads and creating a stellar first impression for every call, and every client.
  • Identifying and recording the source of qualified leads to support marketing tracking efforts.
  • Managing incoming phone calls and inquiries from prospective clients requesting a consultation with our attorneys.
  • Scheduling consultation appointments, including performing conflict checks and intake.
  • Entering prospective client information into our client management database system, and creating and organizing online files.
  • Mediation scheduling and intake.
  • Strong administrative skills
  • Ability to work independently and with a team.
  • Able to thrive in a fast paced, dynamic environment.
  • Keen attention to detail.
  • Excellent computer literacy and ability to learn new tasks quickly.
  • Desire to take initiative and provide a superb client experience, possess an admirable work ethic.

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