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Business Analyst

Great Business Analyst opportunity in downtown Baltimore. 


The Business Analyst will have responsibility for the implementation of the new CRM Salesforce platform. They will work closely with a 3rd party integrator and all stakeholders within the organization. Data analysts will independently develop analysis and design reporting capabilities. They will also monitor company performance and identify improvements for capturing information and integration between all reporting systems. The data analyst must be work well in group settings and have the skill set to turn data concepts into measurable results.


Interpret and analyze key performance indicators to provide meaningful standardized reports

Develop and implement databases, data collection systems, data analytics and other strategies that optimize efficiency and consistency
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets

Filter and “clean” data by reviewing computer reports, printouts, and performance metrics to locate and correct code problems
Work with management to prioritize business and information needs

Locate and define new process improvement opportunities
Work with multiple teams within the company to provide critical information to be used in strategic decision making
Be willing to be a crucial member of world renowned organization


5+ years working experience as a data/business analyst or similar field
Technical expertise regarding data models, database design development, data mining and segmentation techniques
Have a general understanding of business including marketing, sales, operations, and finance
Highly skilled in Microsoft Office, especially Excel, including pivot tables, creating datasets, and analyzing large data pools
Extensive knowledge of CRMs (e.g. is required
Industry knowledge of medical/healthcare services industry is preferred or relatable industry
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at queries, report writing and presenting findings
Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics or other relevant field
MBA or Master’s degree is not required but may be beneficial

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