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Systems Administrator w/ FSP or CI

Systems Administrator


Job Description


  • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Required Skills/Qualifications


  • Demonstrate proficient software and hardware problem identification and solving skills.
  • Experience installing, configuring, and monitoring the latest Windows and UNIX operating systems.
  • Experience sizing, installing, configuring, and monitoring server hardware (HP, Dell, etc...)
  • Experience executing Security scans and implementing Information Assurance Vulnerability Assessment (IAVA) patches is required.
  • Experience with Web Server Configuration is required.
  • At least Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Desired Skills


Experience administering any of the following IBM products:

1. IBM Business Process Manager Advanced

2. IBM Cognos Business Intelligence

3. IBM Cognos TM1

4. IBM Cognos Disclosure Management


6. IBM Rational Focal Point

7. IBM Rational Insight

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