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Quality Manager

Job Duties, Responsibilities, Qualifications, and Requirements

Job Summary

Coordinate and perform Source /Final Inspection functions including:  Quality Audits, evaluations, reviews, improvements and customer collaboration associated with projects and processes.  Review & inspect CCA product, harnesses, wiring, BTS /BTP (Built to Specification /Print) products @ contract manufacturers and initiate appropriate actions.  Assist in reviewing QA processes, Work Instructions, Quality Records and Source Inspection instructions.  Establish and maintain artifacts for established Quality Assurance processes.

Essential Duties and Responsibilities

Quality Audits:   Participate (as required) in internal, external and customer audits of products (i.e.; FAI /SI) and processes to assure compliance to requirements in accordance with ISO 9001:2008 or AS9100C. Formal Certification in performing quality audits (Internal Audits) is a plus.
Corrective/Preventative Action System: Coordinate in the investigation of nonconforming product (field returns, systemic internal nonconformance’s, supplier issues, etc.) to determine root cause and corrective (or preventative) action plans necessary to avoid reoccurrence.  Handling and follow-up of deviations.
Process Improvement:  Participate with Process Improvement Teams (PIT) in the continuous improvement of existing processes for Contract Manufacturers & C4.
Supplier Quality Assurance:   Assist qualification surveys to assure that suppliers are qualified to provide the specified product, service or process, as assigned. Conduct on-site quality surveys, First Article Inspections (FAI) and Source Inspections, as required.
Manufacturing Support: Serve as an electrical quality assurance representative on the Material Review Board (MRB), which may include tracking of MRB decisions to assure the required actions are completed prior to final approval, as applicable. 
Configuration & Documentation Control:  Monitor & Control system to assure change control process allowing identification of product document & configuration at Contract Manufacturers site.
Periodically provide reports to customers including a semi-annual overall Quality Report.
May be required to support other activities to whatever extent their skills and knowledge may allow at managers discretion.
Supervisory Responsibilities:  TBD based & assigned on experience.

Education and/or Experience

Associate Degree in Engineering or related electrical science with an overall combined minimum of seven (7) years’ experience and /or education in Quality Assurance of Electrical CCA’s & Assemblies.
No less than 5 year’s QA Source /Final Inspection experience plus higher level education; Experience in Contract Manufacturing CCA Inspection, in accordance with IPC-610, IPC-620 & J-STD-001 - Class 3 & knowledge of ISO9001 or AS9100C processes required. 
Practical experience may be considered as an acceptable alternate to formal training under exceptional circumstances on a case by case basis.
Formal technical education as electrical engineering associate or senior technician in electronics.
Predominance in production and inspection processes in the following fields:   Contract Assembly of Circuit Boards (PCB) and Electromechanical assemblies;   Harnesses & Wiring; etc.
Extensive experience in inspection or testing processes of electrical sub-assemblies, Build-To-Spec (BTS) and Build-To-Print (BTP) items.
Proficient in the Source /Final Inspection and evaluation of hardware and associated contract manufacturing processes and providing daily /weekly reports. Read and comprehend engineering drawings, specifications, technical documentation and contracts. Capable of using related measurement tools (micrometers, coordinate measurement machine (CMM), microscope, digital test equipment, etc., as required).
Defense industry experience is a plus. 
Internal Auditor Certification a plus.   
Certified Quality Engineer /Inspector and ASQ Member is a plus.

Basic Employment Requirements

Regularly shows up to work on time according to the established schedule.
Working knowledge of Microsoft Office applications software & databases.
Read and comprehend engineering drawings, specifications, technical documentation and contracts. Capable of using related measurement tools (micrometers, microscope, digital test equipment, etc., as required).
Effectively communicate with system engineers, manufacturing, procurement, contract specialists, production workers, customer users and quality representatives in such a manner as to achieve their active support and cooperation. 
Ability to analyze problems and apply knowledge of quality and contract requirements, manufacturing processes, inspection concepts and AQL acceptance criteria.
Ability to work with others as part of a team assisting in the resolution of product and process quality issues.  Take a lead role in guiding the team.
Requires above average written and verbal communication skills and inter-personal skills with an ability to understand define and communicate issues in a clear and concise manner and to various levels of the organization.
Must be focused and have high attention to detail.
Must be able to work long hours, as needed, including occasional overnight /weekly travel to subcontractor’s sites with customer.
Must be able to travel domestically or internationally.
Must be fluent in English (speaking, reading, writing).
Ability to interpret various forms of assembly documentation.
Must be authorized to work in the US and be eligible to obtain a passport.
Must pass Security background screening process.

Work Environment/Corporate Culture

The work environment is one of Production floor,  subcontractors sites, customers and office. 
25% desk work, 75% walking and standing while interfacing with Manufacturing and others.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
9/80 Work schedule or as assigned by Production Manager.  Work schedule will fluctuate accordingly. 
Full benefits package including medical, dental, STD, LTD, GTL, 401K, Holidays, Vacation, paid time off to eligible employees.

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