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Cisco Unified Communications Architect

Essential Duties and Responsibilities


•             Ability to understand IP Network Convergence and architect/articulate UC networks to facilitate successful transport of multiple types of UC applications.

•             Maintain a working knowledge of emerging trends in the UC industry as a whole.

•             Make pro-active sales contacts with sales staff, research customer needs necessary to develop technology solution in a timely manner.

•             Design end-to-end networks for the deployment of UC.

•             Write Scopes of work with detailed deliverables and timelines

•             Create professional service proposals for implementation and consulting

•             Build, Configure, and / or upgrade new or existing all system components in accordance with customer approved functional design requirements.

•             Test and validate system functionality.

•             Provide input to development of new products with a focus on Professional Services.

•             Primary responsibilities include performing project-based engineering, design, installation and troubleshooting of voice, video, and data networks.

•             A combination of pre and post sales engineering

•             Work with the overall engineering team to successfully implement voice, video, and data network solutions

•             LAN routing and switching configuration and deployment in an enterprise environment

•             Provide UC network engineering consulting services, including: assessment, design and implementation of voice, video, and data networking environments

•             Assist clients through planning, design and implementation of data and voice communications networks

•             Develop comprehensive graphical and text-based design documentation and effectively manage the implementation process from design to customer acceptance




•             Bachelor’s degree (or equivalent work experience) and minimum of 5+ years’ experience designing and implementing IP based network equipment and/or software applications with a strong preference given to videoconferencing technology.

•             CCNP, CCNP Collaboration or equivalent experience required

•             CCIE Collaboration Preferred

•             Pre-implementation project planning and post-implementation documentation skills

•             Demonstrated successful track record for engineering project life cycle management from architecture and design to cutover through the first week of system usage

•             5+ years of Cisco VoIP and IP Telephony deployment, configuration, and troubleshooting experience

•             Experience with Cisco Unified Communications applications, including CallManager, CallManager Express, Unity, Unity Connection, Unity Express, IM&P, VCS, Expressway, TPS, TCS, Conductor and Contact Center Express

•             Experience with IP Telephony protocols, including SIP, H323, and MGCP

•             Experience with Cisco Voice gateways, including technologies such as CUBE, PRI, FXO, FXS, and SRST

•             Experience with designing and implementing Quality of Service and Multicast

•             Strong knowledge of IP protocols, Cisco IOS, switching/routing protocols and Firewall Traversal for H.323 and SIP video

•             Proficient in Microsoft Office products

•             Excellent communication skills

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