Sales Assistant Job Purpose: Supports sales and marketing managers by entering, checking, tracking, investigating, and reporting sales information; resolving problems. Growth potential into sales position.
Sales Assistant Job Duties:
Maintain CRM and Quoting system by inputting and processing orders.
Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
Support field sales representatives with customer issues.
Answer sales related phone calls & email enquiries.
Updates job knowledge by participating in educational opportunities.
Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork
AA in business or related field, or equivalent work experience
Must have excellent Microsoft Office skills and be comfortable working with CRM systems
To excel in this position, you must be tenacious with the ability to interface professionally with a wide spectrum of customers including senior employees/executives
Excellent verbal communication skills, complimented by strong business writing skills
Experience working in sales/office environment
Ability to work independently while communicating with key stakeholders on any potential issues
Naturally detail-oriented, organized, and proactive
Exhibit great creativity and resourcefulness
Strong organizational and time management skills with the ability to balance multiple priorities
Must have the ability to sit in front of a computer for extended periods of time.
May require occasional lifting of a minimum 25 pounds from above, below and on an even plane.
Work is performed in a normal, climatized and lighted office environment.
Compensation: Salary including benefits