Collections Coordinator

Boston, MD
Full Time

Collections Specialist 

Main Points

  • On site/Hybrid-Boston, MD 
  • Billing for Law firm required
  • Bachelors Degree preferred 


  • Responsible for own portfolio of clients
  • Maintain strong attorney and client relationships
  • Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
  • Perform collection calls on a daily basis
  • Maintain level of communication with attorneys and clients via telephone and email
  • Interact with Billing Department regarding client account status



  • 3-5 years of experience within a high volume law firm
    • Collections experience required
    • Accounts Receivable knowledge/experience a plus
  • Ability to work a flexible, hybrid work schedule
  • Ability to thrive in a fast-paced, collegial work environment
  • Ability to meet tight deadline
  • Knowledge of Billing and Collections procedures
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Working knowledge of Microsoft applications (Excel, Word, Outlook)
  • Knowledge of Elite Enterprise and Star Collect preferred
    • experience with Aderant is a plus



  • Excellent worth ethic
  • Teamwork/collaboration
  • Motivated
  • Dependability
  • Adaptability
  • Active listening
  • Patience
  • Detail oriented 
  • Time management 
  • Organization 

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