Account Manager (Virtual/Live Events)

Philadelphia, PA
Full Time
Mid Level

Details:

  • Onsite Philadelphia, PA
  • US Citizen 
  • 50-70k base

Day to Day:

  • Develop meaningful relationships with business customers to encourage trust and loyalty on all fronts.
  • Follow up on cold and warm leads to further sales process.
  • Set and meet sales goals and objectives set by leadership. - Management skills
  • Improve sales skills to increase sales success rates.
  • Build strong business client relationships to maintain old business and acquire new business customers.
  • Resolve complaints and keeping track of all processes that pertain to the business client's desires.
  • Act as the business client's representative in a firm to ensure that their demands are met with a focus on improving the customer experience.
  • Collect and analyze data concerning consumer behavior to understand changing needs for our business clients and industry.
  • Communicate with business clients to ensure that all of their needs are understood and addressed.
  • Improve team building and time management skills.

Qualifications

  • New sales and account management of existing clients
  • Any sales experience in hospitality, events, hotels, technology, AV
  • Definitely want to see experience with outbound sales, cold calling, lead generation, customer retention
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