Field Service Technician

Sheboygan, WI
Full Time
Mid Level

Job description

  • Troubleshoot to identify root cause of problems affecting the proper operation of various types of hardware
  • Manages customer service related issues, product service alerts, troubleshooting, and warranty issues that may arise.
  • Utilizes ERP to assist with Service Reports, call logs, and customer experience reporting.
  • Participate in group and individual meetings to further the vison of the company
  • Exhibit professionalism and conduct in accordance with established company standards
  • Maintains customer rapport by resolving concerns, answering questions
  • Able to communicate well with customers and work well with co-workers
  • Perform all work assignments safely and timely

Job Type: Full-time

Salary: $20.00 - $40.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years


  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Sheboygan, WI: Reliably commute or planning to relocate before starting work (Required)


  • High school or equivalent (Required)


  • Field service technician: 2 years (Required)
  • ERP systems: 1 year (Required)

Work Location: In person


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