Collections Specialist 

Main Points

-On site and Hybrid: Chicago, MD 

• Billing for Law firm required
• Bachelors Degree preferred 

ESSENTIAL FUNCTIONS

• Responsible for own portfolio of clients
• Maintain strong attorney and client relationships
• Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
• Perform collection calls on a daily basis
• Maintain level of communication with attorneys and clients via telephone and email
• Interact with Billing Department regarding client account status

REQUIRED SKILLS

• 3-5 years of experience within a high volume law firm
  • Collections experience required
  • Accounts Receivable knowledge/experience a plus
• Ability to work a flexible, hybrid work schedule
• Ability to thrive in a fast-paced, collegial work environment
• Ability to meet tight deadline
• Knowledge of Billing and Collections procedures
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Working knowledge of Microsoft applications (Excel, Word, Outlook)
• Knowledge of Elite Enterprise and Star Collect preferred
  • experience with Aderant is a plus

REQUIRED SOFT SKILLS

• Excellent worth ethic
• Teamwork/collaboration
• Motivated
• Dependability
• Adaptability
• Active listening
• Patience
• Detail oriented 
• Time management 
• Organization