This is an opportunity to work as a Travel Field Service Technician at one of the world's top packaging machine companies! Alongside a competitive hourly rate, the Technician will receive fully paid travel expenses, per diem and increased hourly rate while on customer sites. 

Duties:

• Provides packaging equipment service and training to existing and prospective customers. 
• Manages customer service related issues, product service alerts, troubleshooting, and warranty issues that may arise. 
• Utilizes ERP to assist with Service Reports, call logs, and customer experience reporting. 
• Communicates and works cross-functionally with internal teams as needed.
• Maintains technical and operational documentation.
• Studies and standardizes procedures to improve the efficiency of the Technical Services team.
• Provides service and customer support during field visits or dispatches.
• Manages all on-site installation, repair, maintenance, and test tasks.