Field Service Technician

Oostburg, WI
Full Time
Mid Level

This is an opportunity to work as a Travel Field Service Technician at one of the world's top packaging machine companies! Alongside a competitive hourly rate, the Technician will receive fully paid travel expenses, per diem and increased hourly rate while on customer sites. 


  • Provides packaging equipment service and training to existing and prospective customers. 
  • Manages customer service related issues, product service alerts, troubleshooting, and warranty issues that may arise. 
  • Utilizes ERP to assist with Service Reports, call logs, and customer experience reporting. 
  • Communicates and works cross-functionally with internal teams as needed.
  • Maintains technical and operational documentation.
  • Studies and standardizes procedures to improve the efficiency of the Technical Services team.
  • Provides service and customer support during field visits or dispatches.
  • Manages all on-site installation, repair, maintenance, and test tasks.

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