Credit and Collections Manager

Lebanon, PA
Full Time
Mid Level
Salary: $70,000 - 85,000/year
As the Collections Manager, you are primarily responsible for supporting customer billing, accounts receivable, and collections activity for the company.
Key responsibilities and duties for job
  • Review customer payments for accuracy, post payments to customer accounts, and general ledger.
  • Receive customer inquiries, evaluate, coordinate, and resolve customer issues.
  • Prepare, review, and evaluate collection reports. Make decisions regarding payment terms and suspensions of service.
  • Review and evaluate referral credit report to verify customer credits for our Customer Referral Program.
  • Responsible for business license and personal property tax for Garrett County, MD, Accomack, VA, Stevens County, WA, Ferry County, WA, and Spokane WA.
  • Prepare Monthly Bad Debt Report.
  • Prepare Weekly Sales Report.
  • Take customer service calls regarding billing and collections.
  • Process billing work related Tickets.
  • Coordinate with Sales and Service Teams to resolve customer issues.
Required Skills and experience
  • Advanced Excel Skills including creation of pivot tables and the ability to link data sets using vlookup and xlookup functions to create and modify reports as needed.
  • Ability to perform analyses on large amounts of data.
  • Excellent communications skills to interact with both customers and other departments.
  • 3+ years of experience

Apply for this position

Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*