Biotechnology Technical Support Specialist

North Bethesda, MD
Full Time

Tech Support Specialist

Main Points

  • Permanent position
  • Onsite position
  • Masters degree required
  • This position is a blend of technical support, sales and sciences



  • Looking for someone that has a biotech background and also a sales support, customer service background as well. In this position you will act as a liaison between sales and manufacturing teams. 
  • Looking for someone with lab experience
  • This position you will need to have a biomolecular background or have experience with genome editing
  • Help customers with interpretation and analysis of data, suggest technical tips, and provide troubleshooting.
  • Direct customer service team with respect to sales order processing, product shipment and documentation, quote generation, and other related tasks.
  • Assist in management of production team by relaying technical details for new orders and providing instructions for quality control and assurance.
  • Provide input to marketing team regarding customer feedback, website content, and sales analysis. Help formulate marketing strategies.
  • Attend tradeshows to represent company and assist with lead generation.


  • MS or PhD degree and a minimum of 2 years of laboratory experience in the life sciences.
  • Experience/knowledge in vector-based cloning, gene expression profiling, cell and molecular biology, genome editing, immunology, and/or protein biochemistry is highly desirable.
  • Superior oral and written communication skills.
  • Motivation and ability to quickly learn new and complex technical information.
  • Ability to manage multiple tasks simultaneously
  • Good problem-solving skills.

Apply for this position

Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*