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Entry Level Account Manager

Description:

Performs the following: Order entry, customer interface, quotation follow-up, interface with both purchasing as well as production team. The individual must have good communication skills, ability to multi-task, complete projects on-time, in an organized manner. The environment can get fast paced and high energy, requiring attention to detail.

 

Principle duties:

  • Enter quotations into company system
  • Order entry
  • Customer interface
  • Interaction with purchasing and production to meet customer requirements
  • Follow up on quotations
  • Extensive computer activity
  • Send out reports to customers
  • Confirm orders to customers based on material review from purchasing
  • Participates in company or special training classes with emphasis on employee improvement.

 

Required Skills / Knowledge:

Education:

Minimum 1 year of sales and customer service experience.

Knowledge in an electronics contract manufacturing environment is preferred.

 

Technical:

o Working knowledge of electrical component types, preferred

o Polite and articulate phone

o Good computer skills

 

Human Relations:

Must have good written and verbal communication skills.

Must be able to develop a good rapport with customers, suppliers, and team members from other departments.

 

Problem Solving:

Requires the use of good judgment at all times.

Requires the ability to gather and analyze information.

Requires the use of cause and effect problem analysis.

Requires resolve to follow through until a satisfactory resolution has been made.

 

Authority:

Your authority is extended to you by the Director of Sales.

 

Mental & Visual Effort:

Continuous mental and visual attention is required.

 

Physical Effort:

Sitting most shift with computer use.

 

Working Conditions:

Standard, day shift from 8:00am – 4:30pm. Later or weekend work may be required as job duties demand.

 

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