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ERP Business Process Improvement Specialist

Description

We are looking for an Information Systems Generalist in Quarryville, PA.

The Information Systems Generalist provides technical support to users. Responsibilities include installing and maintaining the organization’s computer hardware, software, and network infrastructure. Will also be responsible for setting up user accounts and profiles; troubleshooting problems that arise and resolving issues in a minimally disruptive manner; and assisting with training end users.  Bachelor's degree and minimum of two year's IT experience in a manufacturing environment required.

Competencies

Possess Crystal Reports skills to support local applications and business system integrations
Microsoft Active Directory fundamentals
2 years’ experience in a manufacturing setting
Project management experience required
Bachelor’s degree also required

Responsibilities

Supports Mitel phone system for adds, moves, and changes; coordinates with vendor for maintenance
Supports Document management systems (Smart Search)
Implement and upgrade equipment in coordination with DVCC (desktops, printers, laptops, etc.)
I.T. Help desk support
Recommends improvements in programs and procedures to simplify or maximize efficiency of operations. (Kronos – time and attendance; Odyssey – ERP) 
Directs training and trains end users to operate systems and equipment
Gathers and analyzes data for new information systems or modifications to existing systems; prepares flowcharts and related documentation, develops programs, selects equipment to process data and tests operation of completed programs adhering to the standards established by DVCC
Analyzes requirements and plans and develops new, complex information systems affecting major aspects of company operations
Maintains data files and monitors system configuration to ensure data integrity

Qualifications

Behaviors

Preferred

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better.

Experience

Required

2 years: IT in a manufacturing setting

Project management

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