SUMMARY: To profitably and expertly provide the highest possible project management for audiovisual systems installations, while exceeding client expectations.
PRIMARY DUTIES: The Project Manager shall be responsible for but not limited to the following: Project Administration:
Professionally perform all duties as outlined on the current Project Manager Checklist (current list attached) for each and every installation
Maintain project profitability
Verify scope of projects with Sales and Customer.
Coordinate pre and post installation meetings.
Communicate with customer as needed.
Coordinate work flow and schedule internal staff and subcontractors for all installations.
Secure and deliver appropriate closeout documentation to Closeout Coordinator.
Learn all necessary software: Microsoft CRM, Word, Outlook, and Excel.
Work to achieve 100% satisfaction 100% of the time.
Other duties as deemed necessary by management
Responsible for timely and accurate submission of all paperwork associated with all installations
Assist in inventory control as needed
Locate sales opportunities through installation contacts
Provide periodic reports as requested by Management
Participate in Employee Reviews as requested
Work towards goal of 100% customer satisfaction 100% of the time
Other duties as deemed necessary by Management
Site visits as necessary
Act as main client contact for installations.
Manage the details associated with multiple projects, emergent changes, and making confident decisions that will impact project completion and the bottom line.
Attend project meetings as required.
As required, meet with the install team and client at site to reconfirm expectations.
Monitor installation progress through site visits and daily reports.
Verify client’s satisfaction with the installation.
Work towards improving professionalism of installation staff and our reputation in the marketplace