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Cisco Voice Engineer

Cisco Network Voice Engineer:

Position Description:

Position is looking for Junior/Mid/Senior level people.

Salary range is 85/k-125/k.

Primarily responsible for the design, configuration and administration of Cisco unified communications and telephony systems.
Involved in planning, implementing, and supporting new or existing complex collaboration systems including Cisco Communications Manager, Cisco Contact Center Express and Cisco Video systems.
Administer Cisco Communication Manager, Unity Connection, IM& Presence, Expressway, Contact Center Express as well as related network hardware and software.
Ability to prepare as-built documentation, operating instructions and procedures.
Problem source identify and resolve user and system telephony issues.
Maintain day to day system operations and fulfill task requests for configurations updates.
Works independently or as a team member to plan, develop, implement, and support voice and video systems.
Maintain current knowledge of the rapidly changing collaboration technology market.

Education/Certification:

Possess college degree in IT or equivalent technical experience
CCNP Collab Certification

Experience:

Must have 3+ years experience configuring and supporting complex Cisco IPT solutions with Cisco Communications Manager, Unity Connection, and Presence Server.
Experience configuring and troubleshooting Voice Gateways.
Experience working with VMware ESXi Hypervisor.
Experience troubleshooting Cisco Routers and Switches.
Exhibit strong troubleshooting skills.
Excellent verbal and written communication skills.

Hardware Platform/OS Knowledge:

Cisco Unified Communications applications
Cisco IOS
Cisco UCS
VMware

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