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AV Technician

Duties included, but are not limited to:
• Providing technical support for the following types of systems
• Audio (Program and Speech, DSP based systems)
• Projection and Display Devices
• Source Control Devices
• Custom Control Systems
• Audio and Video Teleconferencing
• Digital Signage Systems
• Video Wall Display Systems
• RF Systems

Other responsibilities include:
• Providing a High Level of Customer Support
• Developing an on-going customer relationship, resulting in future customer loyalty
• Completing Preventative Maintenance visits to ensure all customer rooms and systems are operating in an optimum fashion
• Troubleshooting system issues to determine and find resolutions, or appropriate usage
• Working with manufacturer’s to develop relationships related to equipment servicing (technical support, securing return authorizations, completing repair functions required to resolve customer issues)
• Assembling reports and in-house paperwork as a means to record customer interactions
• Providing operational support for meetings as required

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