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Business Systems Analyst

Job Description for Business Systems Analyst


Seeking an energetic, positive, and team-oriented individual for our Business Systems Analyst position. Aims to hire someone who truly wants to be a catalyst for organizational change. This position will serve as the key liaison between department heads, software platforms, and the end users. The Business Systems Analyst will be able to absorb a vision from a manager, define the appropriate technology components, and cascade it among employees. As a result, this position will strategize with top-level executives. The BSA will have familiarity with CRM and ERP software platforms. This position is also responsible for providing technical support and training to departments. Ideally, a BSA candidate will leverage their technical knowledge and people skills in order to produce meaningful results and build partnerships along the way. 

Characteristics and Skills:

  • Positive demeanor with a fiery ambition to solve problems
  • Critical thinker who thrives in a fast-paced and ever-evolving environment
  • Highly skilled team player who enjoys and recognizes the success of others
  • Person who finds impact and purpose in the day-to-day responsibilities, as they contribute to the “big picture”
  • Passionate about teaching others and sharing knowledge
  • Forward-thinking and hungry for success
  • Excellent written and communication skills
  • Strong technical knowledge
  • Strong understanding of business, combined with the ability to leverage business goals with technology and the end-users
  • Independent and able to prioritize tasks with limited direction
  • Results-oriented and data-driven


  • Bachelor’s Degree in a related field
  • At least 2-4 years of experience working with systems and technology in a corporation


  • At least two years of experience working with CRM and ERP software platforms, and capitalizing on these platforms in order to improve the productivity of an organization.
  • Strong knowledge of CRM and ERP business systems.






                An Office Equipment, Document Solutions, and IT Services provider in Maryland. As a 53-year-old family-owned company, has a strong presence in the industry. While we remain solid in our core values, we are experiencing a rapid yet exciting growth like never before. We are looking for dynamic people to join us in our mission to boost the current workflows, and to help us transform into a complete powerhouse in these competitive industries. Long gone is the stereotype of being “just another copier company”. Instead, we’ve entranced ourselves in cutting-edge technology and we’ve invested in our people. Has a team that exudes synergy; synergy solves problems, fuels achievement, and creates purpose. The BSA position is meant for someone who will flourish in this type of corporate culture. 

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