· Proficiently provide hardware and software technical support for products in various network environments.
· Wide Format product knowledge is a plus.
· In depth understanding of the complete line of products and the various host environments and operating systems which include Windows, Mac, Netware and UNIX.
· Must be proficient on color issues as well as on Fiery, Creo, and Empron controllers.
· Must have a good understanding of the main applications utilized with our Work Group products & Production Products such as the Adobe product suite and have an understanding of protocols and topologies such as TCP/IP, Ethertalk, Netware, Wireless and USB.
· Proficient in understanding of the page description languages such as Postscript, PCL, PJL and PDF.