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Web Support Analyst

Responsibilities:

  • Supports Web-based products and services through email support, desktop support, and telephone support.
  • Interacts with customers and troubleshoots problems to provide a high level of customer satisfaction.

Requirements:

  • Familiarity with Web Hardware and Software.
  • Experience with Scala CMS or other Content Management Systems
  • Familiarity with PHP to a level that small updates can be made in legacy websites as we transition the sites to a new language
  • Able to support live video streaming projects

 

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