MUST HAVE A TS Clearance. Do not apply unless you have one.
Answer Help Desk inquiries via phone or email, respond to Help Desk tickets, and provide customer service functions.
Provide general support including moving equipment, maintaining printers/toner, and providing inventory control and inventory metrics support.
Coordinate out-of-scope PC computer and printer repair with IRM desktop support staff
A+ Certification a plus
Patch Management as necessary
Network Administration and Support
Network+ Certification a plus
TS Security Clearance