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Structured Cable Technician

Job Summary: Service and Install A/V systems according to set specifications and industry standards while creating the highest level customer experience possible.

 

Key Responsibilities:

•               Demonstrate utmost professionalism, honesty, and integrity when interacting with team members and especially clients in the field at all times

•               Being a team player, looking out for other team members and striving for a team sense of accomplishment before individual achievement.

•               Maintaining a broad vision at all times of what projects we sell and what implementing them means to the company and the client while understanding the role of Systems Integrator.

•               Maintain an open mind and always willing to admit mistakes and to learn from other team members, regardless of age or tenure.

•               Punctuality and effective time management which lead to job efficiency and maximum production for the company and clients.

•               Maintains company vehicles, tools, inventory and equipment for the purpose of ensuring availability and safe operating condition.

•               Attention to detail at all levels, including having necessary tools and hardware to complete projects.

•               Effective communication and coordination of information between clients, sales team, installation crews, engineers, purchasing and accounting. 

•               Ability to effectively handle unforeseen issues that occur during a project process with honesty, integrity and complete professionalism while keeping the clients and company’s best interests in mind.

•               Understanding and compliance with industry standard practices for installing and servicing equipment.

•               Complete testing of a system to ensure all aspects are functioning properly and comply with client expectations.

•               Training clients or users on how to effectively and properly use systems.

•               Full compliance with internal company processes including paperwork, purchases, building protocol, telephone etiquette, etc., to help the company run as smoothly and efficiently as possible.

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