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Systems Administrator w/ FSP or CI

Systems Administrator

 

Job Description

 

  • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Required Skills/Qualifications

 

  • Demonstrate proficient software and hardware problem identification and solving skills.
  • Experience installing, configuring, and monitoring the latest Windows and UNIX operating systems.
  • Experience sizing, installing, configuring, and monitoring server hardware (HP, Dell, etc...)
  • Experience executing Security scans and implementing Information Assurance Vulnerability Assessment (IAVA) patches is required.
  • Experience with Web Server Configuration is required.
  • At least Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Desired Skills

 

Experience administering any of the following IBM products:

1. IBM Business Process Manager Advanced

2. IBM Cognos Business Intelligence

3. IBM Cognos TM1

4. IBM Cognos Disclosure Management

5. IBM CPLEX ILOG

6. IBM Rational Focal Point

7. IBM Rational Insight

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