The Financial Operations Requirements Analyst supports the Accounting and Financial Operations component of the larger DMCS Program by analyzing and optimizing operational processes; providing prompt corrective actions for daily operational issues; analyzing bad data or incorrect operational results and determining correction procedures; analyzing systemic problems and developing short-term workarounds as well as long-term, permanent fixes; working with other DMCS Program components to ensure quality, speed, and accuracy of loan data processing, reporting, and accounting; and ensuring contractual Financial Operations Performance Metrics are met on a monthly basis. This person is responsible for gathering, analyzing, documenting and validating all manner of operational procedures, root-cause analyses, corrections, and special projects to tackle historically incorrect or incomplete data that impacts the accounting function. The Financial Operations Analyst further works directly with the Accounting team to assist monthly loan reconciliations which are key monthly deliverables. The Financial Operations Analyst will prepare various SDLC documents for purposes of software modifications and new development within the DMCS system. This role requires strong experience as a bridge between end-users and SW developers, to collect and disseminate product information. The Financial Operations Requirements Analyst is involved at some level throughout the entire system or software development life cycle (SDLC), with primary focus on the Financial Operations of DMCS to include accounting, reconciliations, related reporting and meeting monthly contractual financial metrics.
Will have primary focus on the Financial Operations area, including accountants and their process for reconciling and reporting data from multiple systems. Will help to identify and develop requirements for solving systemic data integrity problems, by working across multiple components of the complex DMCS set of systems.
Using customer-provided Change Requests, develop impact analyses including level of effort and timeline to complete. Include sufficient detail to accommodate full SDLC analysis.
Work with other DMCS components/groups to identify incorrect data or processes, support corrective action, and implement data or process fixes. This may include mini-projects to tackle specific subsets of incorrect data, and will require preparation of project plans and work breakdown structure and timelines to complete the project, plus providing project management support to its completion.
Revise, update or develop end-to-end procedures that show in detail how the DMCS system meets a requirement and fulfills its expected outcome.
Elicit business requirements through the use of document analysis, surveys, communication with co-workers/staff and Federal customers, JAD sessions and other techniques as needed. Will identify the system’s functional requirements, as well as quality attributes, performance goals, business rules, external interfaces and constraints.
Analyze requirements. Look for derived requirements that are a logical consequence of the customers’ requests, as well as implicit requirements that haven’t been verbalized. Spot the vague, weak words that cause ambiguity and confusion. Point out conflicting requirements and areas that need more detail.
Write specifications. Will be responsible for developing requirements, using standard templates for use cases and the detailed software requirement.
Manage requirements. After establishing the requirements baseline, manage those requirements and verify their satisfaction in the product. Will utilize the Rational suite of tools for storing the requirements and reporting on Change Requests being worked.
Participate in requirements prioritization, peer reviews, and inspection of requirements documents and work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Enter, manipulate, and report on requirements stored in a commercial requirements management tool (Rational suite).
Manage requirements traceability information and track requirements status throughout the project
Manage changes to baseline requirements through effective application of change control processes and tools
Assist in the development of Test Plans and Test Scripts, and perform test execution as needed.
Ability to talk with individuals and groups about their needs and ask the right questions to surface essential requirements or processing information
Experience with financial systems, data conversions and analysis/evaluation of system conversion processes, results, problems, resolutions and work-arounds
Ability to analyze financial data, including data selection and parsing via Excel, SQL, or other tools and techniques
Ability to understand what people say and to detect what they might be hesitant to say
Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
Skilled in facilitation techniques, to lead requirements elicitation workshops
Demonstrates writing and verbal communication skills, to communicate information effectively to customers, managers, and technical staff
Possesses interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders including DMCS component areas and Federal customers.
Ability to model requirements to represent information in graphical forms that augment textual documentation.
Bachelor's degree in a related field
Over 5 years of related experience and training
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, and Federal technical subject matter experts and clients
Must be able to successfully obtain and maintain a Public Trust Clearance.