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Cisco VTC Engineer

Alexandria

VA

SUMMARY:
The Senior Systems Engineer is responsible for designing, planning, scheduling and implementing Cisco VTC infrastructure solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Facilitates the integration of new systems, upgrade/modernization of existing systems and evaluation of new technologies for integration into the client’s current infrastructure
• Intimate knowledge of all aspects of VTC infrastructure, including installation, configuration, and maintenance of Cisco MSE 8000 bridges, and Cisco VCS-Control and VCS-Expressway equipment
• Intimate knowledge of Cisco and Polycom endpoints (CODECs) in IP & ISDN Network environments
• Coordinates all aspects of the projects with other IT related entities such as Information Security, Physical Security, Facilities, etc.
• Proven knowledge of video conferencing hardware and ITU standards (i.e. H.320, H.323, H.264, SIP, TCP/IP, Polycom, Cisco/Tandberg,
• Performs studies, system evaluations and complex problem resolutions on existing systems
• Reviews new technologies in information systems to evaluate their application to the mission of the client
• Demonstrates knowledge of network systems that benefit in troubleshooting of VTC services.
• Provides direct support in the day-to-day operations on Cisco VTC hardware and operating systems; duties include evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems
• Participates in planning design, technical review and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks
• Maintains network infrastructure standards
• Provides technical consultation, training and support to staff
• Regularly exercises discretion and independent judgment
• Works well under general supervision
• Promotes a team environment with a positive attitude
• Other duties as assigned

SECURITY REQUIREMENTS:
Employee may be subject to a Department of Defense background security investigation and must meet eligibility requirements for access to classified information.

SUPERVISORY RESPONSIBILITIES:
None

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
Required:
• Four (4) year experience in integration and configuration of Cisco VTC infrastructure and Codecs
• Proficiency with computer based applications (Microsoft Office Suite, Internet, Lotus Notes and/or Outlook).
• Four (4) to seven (7) year experience with hardware and software installation and maintenance, in a LAN-WAN environment
• Working knowledge of VTC communications protocols, such as SIP and H.323.
• Excellent communication and customer service skills

Preferred:
• Bachelor’s Degree in Information Systems or equivalent experience
• Cisco Certified Network Professional

 

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